2 min read | May 23, 2018

4 Things To Look For In Your VoIP Service

By now, it’s likely you’ve heard how VoIP is an extremely effective way of boosting your operation’s flexibility while reducing monthly telephone costs. But now it’s time to mobilize and find a VoIP service provider for your company. Where do you start?

If you don’t know the answer to that question, we wrote this article for you. This month we brought our VoIP services experts together and listed out the 4 critical attributes to look for in a VoIP provider.

1. One-Stop-Shop: Network + Mobile + Phone Service Provider

Using the same VoIP provider for your network, mobile and communication services is a jackpot for business owners. Not only will you substantially reduce your monthly costs, you’ll also enjoy a faster, more streamlined, more secure network. If your provider manages all aspects of your business communication, they can better visualize your entire IT environment. That way they can better ensure your systems collaborate, as well as implement fixes faster in the event of a downtime or a data breach. To learn more about complete Managed IT services, click here.

2. VoIP Implementation Experience

It’s vital your VoIP provider have experience setting up VoIP services for similar environments. You’ll want to make sure they have a precise rollout plan for your business and that they’ve had success with businesses comparable to yours.

3. Strong Customer & Device Support

Finding a VoIP provider that offers round-the-clock network and device monitoring is imperative to minimize fallout in the event of an outage. You should make sure your VoIP service provides routine maintenance as well in order to prevent hiccups and keep your business network running smoothly.

4. Trustworthy

You want a provider that is constantly looking to improve their service. This is the best way to ensure they are working to offer you the highest quality service they possibly can without cutting corners at your expense. This is a key sign of a trustworthy provider.

Let’s Chat About VoIP For Your Business

Benton Tech is an experienced, reliable, all-in-one VoIP solution for Triangle businesses. Get in touch with us today to learn more about VoIP services!